Question 1

Yes. Samples are available for most standard models (usually 10+ pieces) to verify quality, compatibility and performance before bulk ordering. Sample costs may be credited against the first bulk order per agreement.

Accepted Answer

sales@airpulltech.comYes. Samples are available for most standard models, allowing customers to verify product quality, compatibility, and performance before placing a bulk order.Sample PolicyScope: The vast majority of standard models (including air intake filters, oil filters, air-oil separators, etc.)Sample quantity per request: Usually 10+ pieces per model, depending on the modelSample cost: By negotiated priceFreight: Borne by the customerHow to Request Samples1. Tell us the OEM part number or model name you need, along with the target application.2. After confirming stock and specifications, we issue a sample quotation.3. Once you confirm and pay, we arrange shipment.4. Test and evaluate the samples upon receipt; once confirmed, you can proceed to bulk purchasing.What Samples Help You DoQuality verification - Inspect materials, workmanship, sealing, and appearance firsthandCompatibility testing - Install on actual equipment to confirm dimensions, connections, and operational fitPerformance comparison - Benchmark filtration efficiency, pressure drop, and service life against OEM parts or competitorsCustomer/end-user approval - Submit samples to your end customers or technical team for reviewFrom Samples to Bulk OrdersOnce samples pass testing, we help you determine bulk MOQ, lead time, and pricing tiersSample costs may be credited against the first bulk order (per agreement)Stable sample support and technical liaison for long-term partnersSpecial NotesSamples for customized / non-standard models may require an additional 7-day production cyclePlease let us know in advance if third-party test reports or material certificates are requiredNeed samples?Send the part numbers, quantities, and delivery address to sales@airpulltech.com - we will reply within 1 business day.

Question 2

Requesting a quote is free and fast: submit your requirements and receive a written quotation with unit price, lead time, shipping options and Incoterms (EXW/FOB/CIF/DDP). Quote validity is 15 days.

Accepted Answer

sales@airpulltech.comRequesting a quote is free and fast. Send us your requirements, and our sales team will provide a detailed quotation - including unit price, lead time, shipping options, and applicable Incoterms.How to Request1. Submit your inquiry via the contact form, email, or online chat.2. We verify the specifications and match them to stock or production items.3. You receive a written quotation (pricing, lead time, and shipping terms).4. Once the order is confirmed, we proceed to PI/contract signing and production scheduling.Information That Helps Us Quote AccuratelyOEM part number(s) - or provide a sample / drawing / clear photo for cross-referencingRequired quantity and order frequency (one-time vs. long-term / annual)Destination country and port (for shipping and Incoterms confirmation)Known technical specs: filtration rating, dimensions, material, and connection typeTarget delivery date (so we can recommend the optimal production + shipping combination)Pricing & TermsDiscounts available for large volumes and long-term partnersMulti-tier pricing for distributor / wholesale quantitiesQuotation validity: 15 days (subject to raw material price fluctuations)Incoterms supported: EXW, FOB, CIF, DDP (by agreement)Why Our Quotes Are Easy to Work WithClear, itemized breakdown - no hidden feesCross-reference support for major brands (Atlas Copco / Ingersoll Rand / Sullair / Fusheng / etc.)Fast response with direct access to application engineersReady to get a quote?Send your part numbers and quantities to sales@airpulltech.com, or use the inquiry form on our website - we typically respond within 1 business day.

Question 3

Standard stock models ship within 2-7 working days; non-stock standard items 7-15 days; customized/OEM items 10-15 days; large container orders 15-20 days. Exact lead time is confirmed within 24 hours of ordering.

Accepted Answer

sales@airpulltech.comStandard models are usually in stock and ship within 2-7 days. Customized products and bulk orders are scheduled according to production capacity, ensuring reliable and timely delivery.Lead Time by Product TypeStandard / stock models (common OEM cross-reference items)2-7 working days - shipped from stockCovers 1,000 high-demand part numbers kept in stock year-roundNon-stock standard models (regular catalog items)7-15 working days - production scheduled upon order confirmationPriority scheduling when raw materials are availableCustomized / OEM-specific items10-15 working days - including tooling and samplingFirst-time cooperation requires additional time for sample approvalLarge-volume container orders15-20 working days - phased production based on capacity with full progress trackingPartial shipments can be arranged, with the first batch prioritizedKey Factors Affecting Lead TimeOrder quantity and SKU count - more SKUs mean longer changeover timesCurrent factory capacity and order backlog - peak seasons (e.g., Q4) may take slightly longer than off-seasonRaw material lead times - special filter media may require additional procurement timeCustomization complexity - the more special the dimensions/materials/packaging, the longer the preparationHow We Ensure On-Time DeliveryConfirmation upon ordering - exact lead time confirmed within 24 hours of receiving your orderMilestone updates - raw materials ready - production started - QC passed - packed and shipped; you are notified at every stepTrackable progress - real-time order tracking via our online system or dedicated customer serviceNeed an accurate lead-time estimate?Send the part numbers, quantity, and target delivery date to sales@airpulltech.com - we will give you a clear answer within 8 hours.

Question 4

We support ocean freight (20-45 days), air freight (5-10 days), rail (25-40 days) and international express (15-30 days via DHL/FedEx/UPS/TNT). The best method is matched to order quantity, urgency, destination and budget.

Accepted Answer

sales@airpulltech.comWe support ocean freight, air freight, rail transportation, and international express services. The shipping method is selected based on delivery time, order quantity, and customer preferences.Shipping Method DetailsOcean Freight: Best for large-volume orders (FCL or LCL). Typical transit time: 20-45 days depending on the destination port - the most cost-effective option for bulk purchases.Air Freight: Suitable for urgent orders or smaller quantities with faster delivery. Typical transit time: 5-10 days to major airports worldwide.Rail Transportation: Suitable for landlocked regions and inland destinations (e.g., Central Asia, or Europe via the China-Europe Railway Express). Transit time: 25-40 days.International Express: Door-to-door service via DHL / FedEx / UPS / TNT, ideal for samples and small parcels. Transit time: 15-30 days.How We Match the Best Shipping Method for YouOrder quantity: Full container loads - ocean / rail; samples - international expressUrgency: Rush orders - air / express; regular orders - oceanDestination: Coastal port cities - ocean; inland regions - rail / airBudget: We recommend the most cost-effective option that meets your delivery deadlineAdditional NotesA tracking number is provided once your order shipsIncoterms available: EXW, FOB, CIF, DDP (depending on the destination country)For special packaging requirements (e.g., palletizing, wooden crates), please specify when placing your orderNeed shipping details for your country?Contact us at sales@airpulltech.com- our logistics team will provide a tailored quote within 1 business day.

Question 5

Filters ship in export-standard 5-ply cartons with PE-bag inner packaging, EPE foam cushioning, and palletized loading for containers. Vacuum-compression, anti-rust, desiccant and wooden-crate options are available on request.

Accepted Answer

sales@airpulltech.comWe pack filters in export-standard cartons with protective materials to effectively prevent moisture, dust ingress, vibration, and impact during transportation. Customized packaging solutions are also available upon request.sales@airpulltech.comStandard Export PackagingIndividual Filter Packaging (Inner Packaging)Each filter is individually sealed in a PE plastic bag for moisture and dust protectionA product label is affixed to each bag: product name, model, quantity, batch number, and production dateDeformable products such as air intake filters receive additional protection with bubble wrap / EPE foamBulk Carton Packing (Outer Packaging)5-ply corrugated cartons that meet international shipping standardsInternal cushioning: EPE foam dividers / foam inserts secure the products and prevent movementEach carton is kept within 30–50 kg for easy handling and loadingCarton exterior markings: product name, quantity, gross/net weight, dimensions, destination, and shipping marks (MADE IN CHINA)Palletizing (Full Container / Bulk Shipments)Cartons are neatly stacked on standard export wooden palletsSecured with stretch film wrapping, with corner protectors on all four corners to prevent impact damageTotal pallet height does not exceed 2.2 m (or per customer requirements)Stacking patterns can be optimized for FCL shipments to maximize space utilizationSpecial Protection Options (Available on Request)Vacuum-compression packaging — Reduces volume and lowers ocean freight costsAnti-rust treatment — Metal end-cap products are sprayed with anti-rust oil and wrapped in VCI paperDesiccant — Industrial desiccant placed inside cartons; ideal for high-humidity destination ports or long-term storageHumidity indicator card — Allows the consignee to easily check for moisture exposure during transitWooden crate reinforcement — Fragile or overweight products are packed in plywood or fumigated solid-wood cratesCustomized Packaging ServicesCustomer-branded logos, barcodes, and QR codes can be printedLabels customized to your specified format and language(s)Special box styles, opening methods, and internal divider designs are all negotiableCustom packaging may incur one-time tooling or design fees (depending on complexity)Packaging Quality AssuranceAll packaging materials pass factory inspection to ensure strength and environmental complianceThe packing process is covered by IPQC patrol inspections to eliminate missing or incorrect itemsPackaging integrity is sample-checked before shipmentIf transit damage is caused by packaging issues, we take responsibility for compatible (per agreement)Recommended Packaging by Shipping ScenarioShipping MethodRecommended PackagingNotesOcean (LCL)Standard export carton + palletProtects against repeated handlingOcean (FCL)Standard export carton + palletizedSecure stacking is sufficientAir freightLightweight packaging + compact stackingControls the volume-to-weight ratioInternational express (DHL/UPS)Reinforced small cartons + bubble wrapWithstands sorting and tossingRail (China-Europe Express)Reinforced shock-resistant packagingWithstands long-distance vibrationHave special packaging requirements?Let our sales team know when placing your order: sales@airpulltech.com . We will recommend the most suitable packaging solution based on your shipping method and destination.

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